1. All returns must obtain an authorised return number from CalcioItalia.com.

2. All purchased items returned must be unused and in their original packaging complete of hanging tags.

3. Personalised items - any purchased item with numbers and/or name and numbers - will not be accepted for exchange nor refund.

4. Clients who return any purchased item are to send an email to calcio@calcioitalia.com within 7days from the date of receipt of the item, referring the purchased item to return, the date and order number, and the name of the orderer.

5. The RETURNS are to be addressed to:

6. Refund and/or Exchange of size or article are acceptable, but all expenses deriving from returning the purchased item and all the carriage costs paid (1^st delivery), and that of the eventual 2^nd delivery (for the exchanges) are to be entirely payed by the customer.

Please note that goods returning from outside the EC (European Community) may be subject to return duties and return VAT (Value Added Tax), and, customers from these areas will be debited the eventual duties and taxes charged to CalcioItalia.com.

7. Refunds will be calculated only after receiving the returned purchased item, controlled its condition and, deducted the expenses as detailed in point 6.

8. The Exchange will be delivered following the payment of:

• the charges as detailed in point 6, and,
• the eventual difference of cost of the exchanged item.

9. Refunds will be credited to the credit card used for the payment of the purchased item.